Growth-Oriented Universal Banker & Service Pro

Raccoon Valley Bank; Grimes (IA); On-site; USD 38,000 - 48,000; Full time

Job summary

Raccoon Valley Bank seeks a Universal Banker 2 to deepen customer relationships, attract new customers, and deliver excellent service. The role focuses on opening deposits, selling products, and supporting sales initiatives within Retail.

The Universal Banker 2 also performs Universal Banker 1 duties, including teller tasks and resolving account issues. The position requires strong customer service skills, ability to meet sales targets, and knowledge of bank products.

Qualifications

• Two-three years of customer service or sales experience.
• High School diploma or equivalent.
• Ability to learn bank products and cross-sell.

Responsibilities

• Open new deposits and sell additional products to customers.
• Provide teller services and assist with problem resolution.
• Support sales efforts by contacting customers and developing prospect lists.
• Promote bank products and assist with promotions.

Skills

Customer service

Sales

Cash handling

Teller duties

Problem resolution

Education

High School diploma or equivalent

Customer service/sales experience

Job description

Raccoon Valley Bank seeks a Universal Banker 2 to deepen customer relationships, attract new customers, and deliver excellent service. The role focuses on opening deposits, selling products, and supporting sales initiatives within Retail.

The Universal Banker 2 also performs Universal Banker 1 duties, including teller tasks and resolving account issues. The position requires strong customer service skills, ability to meet sales targets, and knowledge of bank products.