Growth‑Oriented Store Assistant Manager: Team Leader

Ontario Trillium Foundation; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

The Dunkin' franchisee is seeking an Assistant Manager in Los Angeles, CA to direct daily restaurant operations, hire and supervise a team, and drive guest service excellence. You will oversee training, scheduling, and performance to meet brand standards.

Day-to-day duties include driving sales and profitability, maintaining a positive work environment, and ensuring compliance with state and federal labor laws while upholding Dunkin brand policies.

Qualifications

• Experience leading a fast-paced retail/food service team.
• Ability to train, schedule and motivate employees.
• Strong communication and customer service orientation.

Responsibilities

• Direct overall operation of the restaurant and supervise the team.
• Hire, train, and develop staff to deliver guest service excellence.
• Drive sales and profitability through execution of business plans.
• Uphold company policies and labor/health laws, model professionalism.
• Maintain integrity, teamwork and accountability in daily tasks.

Skills

Team Leadership

Customer Service

Training & Development

Compliance & Labor Laws

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard