Assistant Manager

Ontario Trillium Foundation; Lake Forest (CA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin Franchisee is seeking an Assistant Manager in Lake Forest, CA to direct day-to-day store operations and lead a team to deliver exceptional guest service. You will oversee hiring, training, and performance, while managing profitability and ensuring compliance with company policies and laws.

The role emphasizes team leadership, integrity, and a strong customer-focused approach, with opportunities for growth within the franchise network.

Qualifications

• Experience leading a team and delivering strong guest service.
• Ability to train, coach, and develop team members.

Responsibilities

• Direct the overall operation of the Dunkin store.
• Oversee hiring and supervising a team to deliver excellent guest service.
• Manage the store's financial performance and profitability.
• Drive sales through effective execution of the business plan.
• Foster a positive, collaborative work environment through training and communication.
• Model professional conduct and ensure compliance with labor and health laws.
• Uphold company policies and standards and act with integrity.

Skills

Team leadership

Training

Customer service

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard