Growth-Oriented Shift Leader | Fast-Paced Café Team

MIA Hospitality Management; South Lyon (MI); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Growth opportunities

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn from the ground up

Résumé du poste

Dunkin' is hiring a Shift Leader in South Lyon, MI to guide a fast-paced team and deliver exceptional guest experiences. This role focuses on developing a capable crew, ensuring smooth shift operations, and upholding Dunkin's fast, friendly service standard.

Ideal candidates bring shift-management experience, a flexible schedule, and a strong ability to lead, coach, and solve problems while maintaining high-quality guest service in a community-focused environment.

Qualifications

• High School diploma or GED preferred.
• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.
• Good with problem solving and decision making.

Responsabilités

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Connaissances

Team leadership

Customer service

Communication

Formation

High School diploma or GED

Outils

Digital Redbook

Description du poste

Dunkin' is hiring a Shift Leader in South Lyon, MI to guide a fast-paced team and deliver exceptional guest experiences. This role focuses on developing a capable crew, ensuring smooth shift operations, and upholding Dunkin's fast, friendly service standard.

Ideal candidates bring shift-management experience, a flexible schedule, and a strong ability to lead, coach, and solve problems while maintaining high-quality guest service in a community-focused environment.