Lead Shift Supervisor — Fast-Paced Café Team

Workstream; Southfield (MI); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health/Dental/Vision Programs

Growth within the company

Direct Deposit

Monthly contests to win prizes

Learn the business from the ground up

Job summary

Dunkin' is seeking experienced Shift Leaders in Michigan to lead teams in a fast-paced franchise environment. You will recruit, train, coach, and supervise team members while upholding policies and delivering high-quality guest experiences.

Join a growing network where you can learn the business from ground up, enjoy a family atmosphere, and advance your career within the company. Competitive wages and benefits accompany opportunities to grow with the organization.

Qualifications

• High School diploma or GED (preferred).
• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Leadership

Shift management

Team training

Problem solving

Decision making

Education

High School diploma or GED

Job description

Dunkin' is seeking experienced Shift Leaders in Michigan to lead teams in a fast-paced franchise environment. You will recruit, train, coach, and supervise team members while upholding policies and delivering high-quality guest experiences.

Join a growing network where you can learn the business from ground up, enjoy a family atmosphere, and advance your career within the company. Competitive wages and benefits accompany opportunities to grow with the organization.