Growth-Oriented Service Team Lead — Automotive

Vipauto; Rutland (VT); On-site; USD 40,000 - 60,000; Full time

Job summary

Vipauto is seeking an SMII to support the Service Manager in providing exceptional customer experiences. The role involves developing a superior team, maintaining facility standards, and ensuring safety compliance.

Ideal candidates will have strong people management skills, two years of experience in automotive service, and relevant certifications. The position entails working a minimum of 50 hours weekly in a dynamic environment focused on delivering quality automotive services.

Qualifications

• Strong management skills to build and lead teams effectively.
• Excellent communication skills for team and customer interaction.
• Ability to analyze business needs and implement solutions.
• Strong organizational skills to manage time and resources well.
• Comprehensive understanding of automotive service industry standards.

Responsibilities

• Ensure workplace safety is a priority and comply with safety policies.
• Develop and manage the team to ensure exceptional customer experiences.
• Maintain facility and equipment to meet safety and operational codes.
• Monitor customer communications and appointments.
• Enforce compliance with service standards and regulations.

Skills

People management and leadership skills

Verbal and written communication

Business analysis and prioritization skills

Organization and time management

Understanding of automotive servicing

Education

Two years related experience in automotive service management

Completion of a two-year college or technical school program

Tools

ASE Certification P2

ASE Certification G1

State Inspection License

Job description

Vipauto is seeking an SMII to support the Service Manager in providing exceptional customer experiences. The role involves developing a superior team, maintaining facility standards, and ensuring safety compliance.

Ideal candidates will have strong people management skills, two years of experience in automotive service, and relevant certifications. The position entails working a minimum of 50 hours weekly in a dynamic environment focused on delivering quality automotive services.