Growth‑Oriented Insurance Account Associate

Kristina Cook - State Farm Agent; China Grove (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Kristina Cook - State Farm Agent is seeking a customer-focused Account Associate to deliver exceptional client experiences and support the growth of a busy insurance agency in China Grove. You will assist customers, handle inquiries about insurance options, and coordinate with the team to meet community needs.

This entry-level role offers growth potential, paid time off, and valuable career-building experience.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Relationship building

Communication skills

Proactive problem solving

Job description

Kristina Cook - State Farm Agent is seeking a customer-focused Account Associate to deliver exceptional client experiences and support the growth of a busy insurance agency in China Grove. You will assist customers, handle inquiries about insurance options, and coordinate with the team to meet community needs.

This entry-level role offers growth potential, paid time off, and valuable career-building experience.