Growth-Oriented Inside Sales & Marketing Coordinator

CoolSys; Raleigh (NC); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Quarterly bonus plan

Tuition reimbursement

Employee discounts on vehicles, hotels

401(K) match

Medical, Dental, Vision insurance

Paid vacation/holidays

Job summary

CoolSys in Raleigh, NC is seeking an Inside Sales & Marketing Coordinator to support the sales team with marketing, customer communications, quotes for ancillary parts and equipment, and order processing.

The role coordinates with accounting, builds customer databases, prepares technical quotes and proposals, and helps generate sales reports and forecasts. Ideal candidates have a business/marketing/communications degree and 1–3 years of relevant experience.

Qualifications

• Bachelor's degree in business, Marketing, or Communications.
• 1-3 years of sales support or admin experience; sales experience a plus.
• Familiarity with CRM software (Salesforce, HubSpot) and reporting tools.

Responsibilities

• Provide administrative assistance to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
• Maintain and update customer databases, ensuring accuracy and completeness of client information.
• Prepare technical quotes, proposals, and contracts, ensuring timely delivery to customers.
• Coordinate the order process from order entry through to delivery, ensuring customer expectations are met.
• Assist in the management of customer inquiries, addressing questions, and directing issues to the appropriate sales representative or department.
• Ensure a positive customer experience by providing timely responses and support.
• Generate regular sales reports, forecasts, and performance analysis for the sales team and management.
• Assist in preparing presentations or reports for sales meetings and client reviews.
• Act as a liaison between sales and other departments such as marketing, operations, and finance, ensuring effective communication and timely follow-up.
• Assist the sales team in managing and prioritizing tasks.
• Process and track sales-related invoices and expenses.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Skills

CRM software

Communication skills

Time management

Team collaboration

Education

Bachelor's degree

Tools

Canva

Job description

CoolSys in Raleigh, NC is seeking an Inside Sales & Marketing Coordinator to support the sales team with marketing, customer communications, quotes for ancillary parts and equipment, and order processing.

The role coordinates with accounting, builds customer databases, prepares technical quotes and proposals, and helps generate sales reports and forecasts. Ideal candidates have a business/marketing/communications degree and 1–3 years of relevant experience.