Sales & Relationship Builder (Entry-Level) — Industrial MRO

MSC Industrial Direct Co., Inc.

Redmond (WA)

On-site

USD 86,000 - 105,000

Full time

14 days+

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Job summary

MSC Industrial Supply Co. is seeking a proactive MSC Seller to support sales growth through relationship-building and account development.

Initially, you shadow experienced sellers and support non-assigned accounts, gaining product knowledge and cross-sell opportunities while delivering on-site service and strong customer support. As territories are assigned, you will assume full ownership of account management, drive revenue growth, and manage customer retention with a focus on operational

Qualifications

High school diploma or GED required; 2–4 year college degree preferred.
2–3 years of outside direct sales/service experience preferred but not required.
Relocation flexibility to assigned territory based on business needs and territory availability.
Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
Strong communication, presentation, listening, and relationship-building skills.
Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
Strong organizational, time management, and basic math skills.
High degree of integrity and ability to build long-term customer relationships.

Responsibilities

Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
Develop strategies to deepen penetration within accounts and achieve revenue targets.
Serve as a trusted advisor delivering tailored, value-driven solutions.
Lead implementation of major company programs within assigned accounts.
Process orders, verify shipments, stock inventory, and manage returns for accuracy.
Leverage CRM and account management systems to track sales activity and forecast.
Partner with internal teams to deliver operational excellence and exceed customer expectations.
Drive setup and optimization of vending and VMI services at new or existing locations.
Collaborate with sales management to design competitive pricing for non-contract customers.
Monitor market trends and competitors to offer forward-looking solutions.
Prepare and submit timely sales reports aligned with management expectations.