Growth-Oriented Customer Service Specialist

Northwind Elite Inc.; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Northwind Elite Inc. in Dallas, TX is seeking a full-time Customer Service Representative to join our fast-paced logistics team. You will handle customer inquiries, resolve issues, and ensure satisfaction through effective communication.

You will maintain accurate records, update the CRM system, and collaborate with other departments to support operations. A bachelor's degree and at least three years of relevant experience are required, along with proficiency in industry-standard software.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum three years of relevant experience.
• Proficiency in industry-standard software.

Responsibilities

• Handle customer inquiries and resolve issues.
• Maintain accurate records of customer interactions.
• Update the CRM system.
• Collaborate with other departments to deliver seamless customer service and support overall operations.

Skills

Excellent communication

Customer-centric approach

Basic computer skills

CRM familiarity

Education

Bachelor's degree in a related field

High school diploma or equivalent

Tools

CRM software

Job description

Northwind Elite Inc. in Dallas, TX is seeking a full-time Customer Service Representative to join our fast-paced logistics team. You will handle customer inquiries, resolve issues, and ensure satisfaction through effective communication.

You will maintain accurate records, update the CRM system, and collaborate with other departments to support operations. A bachelor's degree and at least three years of relevant experience are required, along with proficiency in industry-standard software.