Growth-Oriented Auto Service Advisor
Crown Cars
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Benefits offered by this job
Job summary
Mercedes Benz of Tallahassee is seeking an experienced Service Advisor to interact with customers, technicians, and managers within a busy dealership setting. A friendly, outgoing demeanor and excellent customer service are essential for success.
The role plays a key part in meeting service sales objectives, CSI targets, and delivering clear repair orders and explanations to customers. Join a values-driven team at Crown Automotive Group with opportunities for growth and community involvement.
Qualifications
- Basic knowledge of automotive repairs and service processes.
- Strong customer service and communication skills.
- Proficient with computers and dealership software.
Responsibilities
- Meet predetermined service sales objectives.
- Meet CSI objectives and schedule service appointments with accurate data.
- Greet customers, collect vehicle information, and write up repair orders clearly.
- Provide accurate labor and parts cost estimates and explain work to customers.
- Maximize product knowledge and communicate completed work to customers.
Skills
Job description
Mercedes Benz of Tallahassee is seeking an experienced Service Advisor to interact with customers, technicians, and managers within a busy dealership setting. A friendly, outgoing demeanor and excellent customer service are essential for success.
The role plays a key part in meeting service sales objectives, CSI targets, and delivering clear repair orders and explanations to customers. Join a values-driven team at Crown Automotive Group with opportunities for growth and community involvement.
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