Growth-Oriented Account Manager — Weekly Pay & Benefits

Rent-A-Center; Wilmington (NC); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical/dental/vision insurance

Industry-leading 401(k) with company \

Job summary

Rent-A-Center in Wilmington, NC is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving account performance.

Responsibilities include early-stage collections, completing deliveries and pickups, maintaining showroom standards, and building strong customer relationships while promoting RAC products and services.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Wilmington, NC is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving account performance.

Responsibilities include early-stage collections, completing deliveries and pickups, maintaining showroom standards, and building strong customer relationships while promoting RAC products and services.