Growth & Operations Lead — Patient-Centric

Heelsandtech; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Heelsandtech is seeking an Operations & Growth Lead based in Boston to help scale their mission of supporting patients through serious illness. This role combines company operations, go-to-market strategy, and patient acquisition, ensuring both effectiveness and compassion.

The ideal candidate will have over 5 years of experience in similar roles, strong communication skills, and the ability to navigate ambiguous environments. Responsibilities include managing patient acquisition channels, business operations, and forming partnerships with healthcare entities.

Qualifications

• 5+ years in operations, growth, chief of staff, or early-stage generalist roles.
• Proven track record of owning outcomes in ambiguous environments.
• Strong written and verbal communication skills.

Responsibilities

• Own patient acquisition from channels to retention.
• Run business operations including finance and legal.
• Develop partnerships with hospitals and advocacy groups.

Skills

Operations

Growth strategy

Communication

Data analysis

Job description

Heelsandtech is seeking an Operations & Growth Lead based in Boston to help scale their mission of supporting patients through serious illness. This role combines company operations, go-to-market strategy, and patient acquisition, ensuring both effectiveness and compassion.

The ideal candidate will have over 5 years of experience in similar roles, strong communication skills, and the ability to navigate ambiguous environments. Responsibilities include managing patient acquisition channels, business operations, and forming partnerships with healthcare entities.