Business Development & Patient Operations Lead

Confidential; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Confidential is seeking a Business Development & Patient Operations Lead to remotely support the United States market. The role intersects healthcare partnerships, patient support, operations, and strategy, working closely with leadership to build relationships across healthcare and life sciences while delivering an exceptional patient experience.

Ideal candidates have 2–7+ years in healthcare, biotech, or life sciences, with strong communication skills and the ability to operate independently

Qualifications

• 2–7+ years in healthcare, biotech, life sciences, healthtech, consulting or related fields.
• Experience in startups, healthcare tech, biotech, pharmaceuticals, clinical operations or patient services preferred.
• Strong communication and stakeholder management capabilities.

Responsibilities

• Build and maintain relationships with healthcare, biotech and life sciences stakeholders.
• Conduct outreach, research, and partnership development activities.
• Support strategic business development initiatives and evaluate new opportunities.
• Coordinate meetings, follow-ups, and stakeholder communications.
• Manage and improve patient-facing operational workflows.
• Serve as a trusted point of contact for patients and families.
• Collaborate cross-functionally to ensure seamless execution across business and patient operations.
• Assist leadership with special projects, strategic initiatives, and operational priorities.
• Use AI-enabled tools and systems to improve efficiency and scalability.

Skills

Communication

Relationship-building

Project management

Autonomy

Job description

Business Development & Patient Operations Lead - Remote - United States - Full Time

About the Opportunity:

This is a high-impact role at the intersection of healthcare partnerships, patient support, operations, and strategy. The successful candidate will work closely with company leadership to help build relationships across the healthcare and life sciences ecosystem while ensuring an exceptional experience for patients and families.

Candidates who are an ideal fit should have backgrounds in: Biotech or pharmaceutical business development/Life sciences consulting/Clinical operations/Patient services or patient advocacy/Healthcare strategy and operations/Healthtech startups/Chief of Staff or Founder Associate roles within healthcare organizations

What You'll Do:

• Build and maintain relationships with healthcare, biotech, and life sciences stakeholders
• Conduct outreach, research, and partnership development activities
• Support strategic business development initiatives and evaluate new opportunities
• Coordinate meetings, follow-ups, and stakeholder communications
• Manage and improve patient-facing operational workflows
• Serve as a trusted point of contact for patients and families
• Collaborate cross-functionally to ensure seamless execution across business and patient operations
• Assist leadership with special projects, strategic initiatives, and operational priorities
• Use AI-enabled tools and systems to improve efficiency and scalability

What We're Looking For:

• 2-7+ years of experience in healthcare, biotech, life sciences, healthtech, consulting, partnerships, operations, or related fields
• Exceptional communication and relationship-building skills
• Strong organizational and project management capabilities
• Ability to operate independently in highly ambiguous environments
• Comfort engaging with senior executives and external stakeholders
• Demonstrated ability to manage multiple priorities simultaneously
• Passion for improving patient outcomes and healthcare experiences
• Experience within startups, healthcare technology, biotech, pharmaceuticals, clinical operations, or patient services preferred.