Growth-Minded Customer Service Rep — Community-Focused Agency

Agent Hannah; Mount Washington (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Half-day Fridays (full-time)

Job summary

Hannah Hoskins State Farm in Mt. Washington, KY is hiring a Customer Service Representative to support our growing agency.

You will build relationships with customers, assist with policy changes, and promote State Farm products to meet their needs. As a team member in a small, community-focused agency, you will learn from experienced mentors, enjoy a supportive environment, and participate in ongoing training.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Bilingual Spanish

Job description

Hannah Hoskins State Farm in Mt. Washington, KY is hiring a Customer Service Representative to support our growing agency.

You will build relationships with customers, assist with policy changes, and promote State Farm products to meet their needs. As a team member in a small, community-focused agency, you will learn from experienced mentors, enjoy a supportive environment, and participate in ongoing training.