Growth-Minded Commercial Lines Associate

North Risk Partners; West Des Moines (IA); On-site; USD 32,000 - 39,000; Full time

Job summary

North Risk Partners is seeking an Associate Account Manager to support the Commercial Lines service team and Risk Advisors. The role handles day-to-day service requests, maintains client relationships, and prepares internal work to grow into an Account Manager role. Training and progression are emphasized.

The position is part of a values-driven team with opportunities for development across multiple states and locations.

Qualifications

• A combination of education and experience generally attained through a high school degree, Bachelor’s degree, and work experience in insurance or another service industry
• Ability to obtain & maintain a property & casualty license
• Demonstrated customer service experience with the ability to build trust and respond professionally
• Proven ability to prioritize tasks effectively while paying close attention to detail

Responsibilities

• Monitor and process tasks in the North Risk Commercial Lines buddy list
• Deliver quick and accurate responses to service requests in a caring and friendly manner
• Accept, process, and communicate standard tasks such as certificates, endorsements, policy changes, and reinstatements
• Receive new policies, prepare policy books for account managers to review, and deliver to Risk Advisors
• Attend agency service training meetings and participate in coverage training classes
• Enter client activity and other relevant information into the company's software system(s)

Skills

Customer service

Attention to detail

Time management

Independent and collaborative

License maintenance

Education

High school or Bachelor's degree

Job description

North Risk Partners is seeking an Associate Account Manager to support the Commercial Lines service team and Risk Advisors. The role handles day-to-day service requests, maintains client relationships, and prepares internal work to grow into an Account Manager role. Training and progression are emphasized.

The position is part of a values-driven team with opportunities for development across multiple states and locations.