Growth Leader - Sales & Enrollment Manager

Trinity Health PACE; West Springfield (MA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Comprehensive benefits

Daily pay access

Educational assistance

Professional development

Job summary

Trinity Health PACE in West Springfield, MA is seeking a Lead to manage the Sales & Enrollment team to support growth goals. You will drive community outreach, build partnerships, and ensure enrollment targets are met.

The role requires strong leadership, healthcare sales experience, and ability to guide referrals, manage CRM data, and oversee training. Strong communication and strategic planning are essential.

Qualifications

• Bachelor's degree in related field; sales management experience acceptable.
• Minimum 3 years of sales experience in healthcare.
• Strong leadership, consensus-building, and project management skills.
• Active driver's license and insured vehicle required.
• Experience training and coaching sales teams and achieving goals.
• Proficient with Microsoft Word, Excel, PowerPoint; basic email/calendaring skills.
• Ability to adapt to change and resolve conflicts; strong interpersonal skills.

Responsibilities

• Report data, updates, and project progress to the VP of Sales & Enrollment and leadership.
• Lead, coach, and train the Sales & Enrollment team and oversee enrollment accuracy.
• Support Community Liaisons in creating and reviewing sales plans to meet growth goals.
• Ensure KPIs for calls, visits, referrals, and enrollments are met.
• Conduct performance evaluations, hire and onboard new team members.
• Hold monthly team meetings and regular one-on-ones to support development.
• Plan and lead outreach events, open houses, and sales presentations to referral sources.
• Collect and report enrollment data to meet regulatory and internal requirements.
• Submit marketing materials for approval and ensure current enrollment agreements are used.
• Supervise direct reports and ensure compliance with enrollment processes.
• Maintain confidentiality of participant data and strengthen community relationships.
• Support quality improvement and regulatory compliance across PACE operations.
• Serve on internal committees and assist with mandatory training.

Skills

Leadership

Sales management

Coaching

Strategic planning

CRM oversight

MS Office

Education

Bachelor's degree

Tools

MS Word

Excel

PowerPoint

Job description

Trinity Health PACE in West Springfield, MA is seeking a Lead to manage the Sales & Enrollment team to support growth goals. You will drive community outreach, build partnerships, and ensure enrollment targets are met.

The role requires strong leadership, healthcare sales experience, and ability to guide referrals, manage CRM data, and oversee training. Strong communication and strategic planning are essential.