Growth Inside Sales Specialist – Enterprise Expansions

Figma; New York (NY); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Equity

Health insurance

Retirement benefits

Parental leave

Paid time off

Job summary

Figma is seeking an Inside Sales Representative to grow existing customer accounts, manage requests, and close deals from a large book of accounts. You will learn Figma’s platform, work with Support, Order Management, and Marketing, and help route inbound prospects to an Account Executive.

As a founding member of this new team, you’ll be adaptable, contribute to strategy, and advance toward Senior Inside Sales Representative and Account Executive roles.

Qualifications

• Desire to build a career in Sales and grow into senior roles.
• Ability to learn new products and policies quickly.
• Collaborative across Sales, Support, Billing, and Marketing.

Responsibilities

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing.
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan.
• Manage inbound billing requests (such as processing renewals and changing payment term/method).
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products.

Skills

Strong communication

Technical aptitude

Collaborative

High achiever

Job description

Figma is seeking an Inside Sales Representative to grow existing customer accounts, manage requests, and close deals from a large book of accounts. You will learn Figma’s platform, work with Support, Order Management, and Marketing, and help route inbound prospects to an Account Executive.

As a founding member of this new team, you’ll be adaptable, contribute to strategy, and advance toward Senior Inside Sales Representative and Account Executive roles.