Automotive Service Advisors

Huntington Jeep Chrysler Dodge Ram Hyundai Genesis; Town of Huntington (NY); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

401(k)

Employee discounts

Ongoing training

Zusammenfassung

Huntington Jeep Chrysler Dodge Ram Hyundai Genesis in Huntington, NY is seeking motivated Automotive Service Advisors to join our growing service team. You will be the primary contact between customers and the service department, delivering an exceptional experience while helping maintain efficient shop operations.

The ideal candidate is energetic, professional, organized, and capable of building relationships in a fast-paced dealership environment.

Qualifikationen

• Prior automotive service advisor experience preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Experience with Dealertrack DMS is a plus.
• Professional appearance and positive attitude.
• Strong organizational and problem-solving skills.
• Valid driver’s license required.
• Team-oriented mindset with a strong work ethic.

Aufgaben

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document repair requests.
• Recommend maintenance and repair services based on vehicle needs.
• Communicate repair updates and timelines clearly with customers.
• Coordinate with technicians and service management to ensure efficient workflow.
• Prepare repair orders and estimates accurately.
• Follow up with customers regarding vehicle status and completed repairs.
• Deliver outstanding customer service throughout the repair process.
• Help maintain high CSI and customer satisfaction scores.

Kenntnisse

Communication

Customer service

Multitasking

Professionalism

Teamwork

Problem-solving

Tools

Dealertrack DMS

Jobbeschreibung

Join a High-Performing Automotive Service Team

Huntington Jeep Chrysler Dodge Ram, Huntington Hyundai, and Genesis of Huntington are looking for motivated, customer-focused Automotive Service Advisors to join our growing service team.

As a Service Advisor, you will be the primary point of contact between our customers and service department. The ideal candidate is energetic, professional, organized, and passionate about delivering an exceptional customer experience while helping maintain efficient shop operations.

If you thrive in a fast-paced dealership environment and enjoy building relationships with customers, we want to hear from you.

Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document repair requests
• Recommend maintenance and repair services based on vehicle needs
• Communicate repair updates and timelines clearly with customers
• Coordinate with technicians and service management to ensure efficient workflow
• Prepare repair orders and estimates accurately
• Follow up with customers regarding vehicle status and completed repairs
• Deliver outstanding customer service throughout the repair process
• Help maintain high CSI and customer satisfaction scores

Qualifications

• Previous automotive service advisor experience preferred
• Strong communication and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment
• Experience with Dealertrack DMS is a plus
• Professional appearance and positive attitude
• Strong organizational and problem-solving skills
• Valid driver’s license required
• Team-oriented mindset with a strong work ethic

What We Offer

• Competitive compensation with bonuses
• Opportunities for growth within the dealership
• Supportive team environment
• Health benefits, paid time off, and 401(k)
• Employee discounts on vehicles and services
• Ongoing training and development opportunities

About Us

Our dealerships have proudly served the Long Island community for decades and are committed to delivering exceptional customer experiences. As a family-owned and operated organization, we believe our employees are the foundation of our success and we are dedicated to providing a professional, supportive, and rewarding work environment.