Growth-Focused Sales Support Specialist

GME Supply; Coppell (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Add On Insurance Options: Accident, ST

Free Employee Assistance Program: 24/7

Generous paid time off

Volunteer Paid Time Off

Retirement Options

Job summary

GME Supply in Coppell, Texas is seeking a Sales Support Specialist to assist customers with seamless safety equipment ordering and safety program management. You will handle order processing, maintain clear client communication, and look for opportunities to grow accounts.

You will collaborate with cross-functional teams, provide feedback to Senior Account Managers, and contribute to strategy development to enhance customer experiences.

Qualifications

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.

Responsibilities

• Order processing.
• Customer communication and support.
• Improve customer service processes and experiences.
• Identify opportunities for customer growth.
• Assist with strategy development for client accounts.

Skills

Communication skills

Detail-oriented

Organizational skills

Problem-solving

Sales support experience

Software proficiency

Job description

GME Supply in Coppell, Texas is seeking a Sales Support Specialist to assist customers with seamless safety equipment ordering and safety program management. You will handle order processing, maintain clear client communication, and look for opportunities to grow accounts.

You will collaborate with cross-functional teams, provide feedback to Senior Account Managers, and contribute to strategy development to enhance customer experiences.