Growth-Focused Retail Personal Banker II

Fifth Third Bank; Illinois; On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker II track, following a 4-8 week onboarding with rotations in Operations and Sales & Service. The program leads to a sales-focused banker role emphasizing deposits, loans, and fee-based services with strong customer relationship building.

The position requires building customer profiles, cross-selling, and collaborating with partners to deliver holistic financial solutions while maintaining high ethical standards and risk

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort with sales activities to acquire new or cross-sell to customers.
• Ability to analyze credit and financial information.
• Professional appearance and communication.
• Familiarity with Retail policies and procedures.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and propose solutions.
• Use CAMP and approved marketing tools to reach out to customers and set appointments for reviews.
• Primarily cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals and drive revenue growth.
• Guide CSRs on sales/referral processes.
• Maintain confidentiality and adhere to policies and ethics.

Skills

Sales

Customer service

Cross-selling

Communication

Relationship building

Education

College degree or equivalent experience

Tools

Marketing tools (CAMP)

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker II track, following a 4-8 week onboarding with rotations in Operations and Sales & Service. The program leads to a sales-focused banker role emphasizing deposits, loans, and fee-based services with strong customer relationship building.

The position requires building customer profiles, cross-selling, and collaborating with partners to deliver holistic financial solutions while maintaining high ethical standards and risk