Growth-Focused Relationship Banker II (Commission Eligible)

Regions Bank; Demopolis (AL); On-site; USD 37,000 - 46,000; Full time

Job summary

Regions Bank in Demopolis, Alabama, is seeking a Relationship Banker II to meet with customers in person and by phone to assess financial needs and offer appropriate products and guidance. The role emphasizes sales experience, growth opportunities, and teamwork to achieve the bank’s goals.

You will educate customers on consumer and business products, including loans and deposits, and promote digital banking solutions. Strong communication and relationship-building skills are essential.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• Bachelor’s degree preferred.
• One year of cash-handling, banking, and/or customer service experience preferred.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations; supports the Branch Manager and manages operational risks.

Skills

Cash handling

Customer service

Communication skills

Digital banking

Multitasking

Relationship-building

Education

High School Diploma or GED

Bachelor’s degree

One year cash-handling, banking, and/or customer service experience

Job description

Regions Bank in Demopolis, Alabama, is seeking a Relationship Banker II to meet with customers in person and by phone to assess financial needs and offer appropriate products and guidance. The role emphasizes sales experience, growth opportunities, and teamwork to achieve the bank’s goals.

You will educate customers on consumer and business products, including loans and deposits, and promote digital banking solutions. Strong communication and relationship-building skills are essential.