Growth-Focused General Manager, Multi-Unit Hospitality

QSCulinary; Gateway Drive (MO); On-site; USD 65,000 - 70,000; Full time

Job summary

Quail Springs Culinary (QSC) seeks a General Manager in Joplin, MO to oversee all hospitality operations, ensuring exceptional guest service and strong financial performance. You will lead a diverse team, shape daily workflows, and align operations with brand standards and regulatory requirements.

The role emphasizes strategic sales leadership, cost control, and strong P&L oversight. You’ll develop incentive programs, recruit and coach staff, collaborate with corporate sales, and drive growth

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a managerial role within hospitality or food and beverage.
• Proven track record in people management and leading diverse teams.
• Strong experience in project sales and corporate sales environments.
• Demonstrated ability in cost control, food cost management, and P&L oversight.

Responsibilities

• Lead and manage daily operations of the hospitality venue, including food and beverage services, to ensure smooth and efficient functioning.
• Develop and execute project sales strategies to meet and exceed revenue targets while expanding the customer base.
• Monitor and control food costs and overall expenses to optimize profitability and maintain budgetary discipline.
• Oversee P&L management, analyze financial reports, and implement corrective actions to improve financial outcomes.
• Design and administer incentive programs to motivate staff, improve performance, and reduce turnover.
• Recruit, train, and mentor team members to build a skilled and cohesive workforce aligned with company values.
• Collaborate with corporate sales teams to leverage opportunities and enhance market presence.
• Ensure compliance with health, safety, and hospitality industry standards and regulations.

Skills

People management

Sales

Cost control

P&L oversight

Leadership

Hospitality knowledge

Education

Bachelor’s degree in Hospitality Management or related field

Master’s degree in Business Administration or Hospitality Management

Certification in hospitality management

Job description

Quail Springs Culinary (QSC) seeks a General Manager in Joplin, MO to oversee all hospitality operations, ensuring exceptional guest service and strong financial performance. You will lead a diverse team, shape daily workflows, and align operations with brand standards and regulatory requirements.

The role emphasizes strategic sales leadership, cost control, and strong P&L oversight. You’ll develop incentive programs, recruit and coach staff, collaborate with corporate sales, and drive growth