Assistant Manager — Operations & Team Leadership

Qsculinary; Oklahoma City (OK); On-site; USD 50,000 - 65,000; Full time

Job summary

Quail Springs Culinary (QSC) in Oklahoma City is seeking an Assistant Manager to support daily operations, supervise staff, and coordinate tasks to uphold efficiency and quality. You will act as a bridge between staff and senior management, driving improvements and ensuring customer satisfaction.

The role emphasizes effective communication, problem-solving, and hands-on leadership, with opportunities to contribute to process enhancements and growth across multiple concepts.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• At least 2 years of experience in a supervisory or assistant management role.
• Strong understanding of operational processes and team leadership principles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Assist the Manager in overseeing daily operations to ensure efficiency and effectiveness.
• Supervise and support team members by providing guidance, training, and performance feedback.
• Coordinate schedules, assign tasks, and monitor progress to meet project deadlines and quality standards.
• Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
• Prepare reports on operational performance and suggest improvements to senior management.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Participate in recruitment, onboarding, and development of new staff members.
• Collaborate with other departments to support cross-functional initiatives and business objectives.

Skills

Leadership

Communication

Problem-solving

Microsoft Office

CRM software

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

CRM software

Job description

Quail Springs Culinary (QSC) in Oklahoma City is seeking an Assistant Manager to support daily operations, supervise staff, and coordinate tasks to uphold efficiency and quality. You will act as a bridge between staff and senior management, driving improvements and ensuring customer satisfaction.

The role emphasizes effective communication, problem-solving, and hands-on leadership, with opportunities to contribute to process enhancements and growth across multiple concepts.