Growth-Focused Fulfillment Operations Manager

Amazon Inc.; Chesapeake (VA); On-site; USD 85,000 - 125,000; Full time

Job summary

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across fulfillment sites in the United States, with a focus on safety, quality, attendance, and performance. You will guide the team using data-driven insights and collaborate with Safety, Engineering, Loss Prevention, and HR to meet delivery commitments.

The role involves managing cross-site projects, load balancing workloads with leaders, and ensuring high productivity while maintaining customer

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

Job description

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across fulfillment sites in the United States, with a focus on safety, quality, attendance, and performance. You will guide the team using data-driven insights and collaborate with Safety, Engineering, Loss Prevention, and HR to meet delivery commitments.

The role involves managing cross-site projects, load balancing workloads with leaders, and ensuring high productivity while maintaining customer