Customer Success Leader: Own Revenue, Retention & Growth

DigitalCore; Hillsboro (OR); Vor Ort; USD 113.000 - 165.000; Vollzeit

Zusammenfassung

DigitalCore, based in Hillsboro, Oregon, is seeking a Customer Success Manager to drive revenue through strong relationships and strategic CRM insights. The role offers a salary range of $113,000 to $165,000 plus uncapped earning potential and clear leadership pathways within the sales marketing organization.

The position emphasizes managing Oregon-based relationships, optimizing CRM funnels, and delivering discovery-driven conversations that uncover budget.

Qualifikationen

• Manager-level experience in a part-time capacity.
• Professionalism, integrity, and discretion with sensitive information.
• Strong communication skills and ability to articulate value clearly.

Aufgaben

• Carry the OR number and the relationships that make it real.
• Dig into CRM Software funnels and fix the step where buyers vanish.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Run discovery calls that uncover budget without asking for it.
• Own the handoff doc that keeps nothing falling between Innovation and CRM.
• Pair a $113,000 - $165,000 quota with the discipline to forecast it straight.
• Read the sales marketing market and reposition the offer when it shifts.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.

Kenntnisse

CRM software

Negotiation

Discovery calls

Forecasting

Quota management

Tools

Help Scout

CRM software

Jobbeschreibung

DigitalCore, based in Hillsboro, Oregon, is seeking a Customer Success Manager to drive revenue through strong relationships and strategic CRM insights. The role offers a salary range of $113,000 to $165,000 plus uncapped earning potential and clear leadership pathways within the sales marketing organization.

The position emphasizes managing Oregon-based relationships, optimizing CRM funnels, and delivering discovery-driven conversations that uncover budget.