Growth-Focused Client Strategy Director

Swoop Airlines and Aviation; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Swoop is seeking a Director, Client Strategy to drive growth at the intersection of business strategy, narrative, and solution packaging. You will diagnose opportunities, translate data into clear recommendations, and shape messages that persuade partner stakeholders to act.

The role balances partner needs, end-user value, commercial realities, and long-term scalability, while collaborating with sales, product, and analytics teams.

Qualifications

• 8+ years of experience in client strategy, integrated marketing, or related client-facing roles.
• Significant experience supporting complex, high-value accounts in healthcare, pharma, media, digital marketing, technology, or other solutions-based environments.
• Strong experience developing strategic recommendations, pitch narratives, and executive-level materials rooted in client objectives, business realities, and available evidence.
• Excellent communication skills, including strong presentation writing and verbal storytelling ability.
• Demonstrated ability to work independently, move quickly, and manage multiple high-priority workstreams at once.
• Strong collaboration skills and the ability to work effectively with senior stakeholders and cross-functional teams.
• Strong commercial instincts and comfort linking client needs to revenue opportunities, packaging decisions, and growth strategy.
• Ability to interpret performance data into clear, actionable insight and recommendations
• Confidence to push back constructively when the better business answer requires it
• Curiosity about AI and how it can elevate team performance

Responsibilities

• Partner directly with Sales SVPs, SME division leads, and other commercial leaders on top-tier client strategy and high-priority growth opportunities.
• Lead the creation of configured and custom materials for innovation days, executive meetings, top client renewals, and other high-value partner conversations.
• Represent ideas and recommendations directly in partner-facing settings, in partnership with Sales, who leads the relationship and the pitch.
• Listen across the collective client team, synthesize competing viewpoints, and turn them into clear strategic recommendations.
• Transform performance data and other business intelligence from raw numbers into clear, actionable insight.
• Recommend the right path forward: where to use existing assets, where to configure, where to customize, and where to challenge the brief.
• Push back effectively when needed, with logic and conviction, to protect strategy.
• Surface recurring themes and strategic gaps to inform future offers and development

Skills

Client strategy

Integrated marketing

Commercial strategy

Solutions

Sales enablement

Account strategy

Executive communication

Data-informed decisions

Job description

Swoop is seeking a Director, Client Strategy to drive growth at the intersection of business strategy, narrative, and solution packaging. You will diagnose opportunities, translate data into clear recommendations, and shape messages that persuade partner stakeholders to act.

The role balances partner needs, end-user value, commercial realities, and long-term scalability, while collaborating with sales, product, and analytics teams.