Growth-Focused Assistant Store Manager

Cole Haan; Santa Clara (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical/vision/dental insurance

401k, employer match

Paid vacation & holidays

Job summary

Cole Haan is seeking a full-time Assistant Store Manager in Santa Clara, CA to direct in-store activities and achieve sales and profitability targets. You will support strategic direction, maintain a healthy team culture, and uphold company policies while driving customer service excellence.

You will lead a quality store team, recruit and train staff, manage performance, and ensure compliant operations. The role requires flexible scheduling, English communication, and strong POS and software

Qualifications

• Experience in retail management and driving sales goals.
• Ability to coach and develop a store team to achieve EBITDA targets.
• Strong communication skills in English, both written and verbal.

Responsibilities

• Drive sales and KPIs to meet profitability targets.
• Coach and develop staff to exceed store goals.
• Lead recruitment, training, and talent pipeline building.
• Maintain visual merchandising standards and customer service excellence.
• Ensure loss prevention, health, safety, and policy compliance.

Skills

Retail management

Customer service

Leadership

Sales oriented

Communication

Education

College degree preferred or related field experience

Tools

POS Systems

Microsoft Office

Job description

Cole Haan is seeking a full-time Assistant Store Manager in Santa Clara, CA to direct in-store activities and achieve sales and profitability targets. You will support strategic direction, maintain a healthy team culture, and uphold company policies while driving customer service excellence.

You will lead a quality store team, recruit and train staff, manage performance, and ensure compliant operations. The role requires flexible scheduling, English communication, and strong POS and software