Growth‑Focused Assistant General Manager

coffeeandbagelbrands; Madison (WI); On-site; USD 55,000 - 70,000; Full time

Job summary

Caribou Coffee in Madison, WI is seeking an Assistant General Manager to grow into store leadership and help drive performance. This role partners with the General Manager to run the store, develop the team, and impact the community through exceptional guest experiences.

The AGM will lead by example, fostering a positive culture and focusing on sales, service, and operations while developing future leaders across the district and brand.

Qualifications

• 1–3 years of restaurant/retail experience with strong customer service
• Able to work mornings, evenings, some holidays and weekends
• Must be at least 18 years old

Responsibilities

• Develops team toward GM-level store leadership within a year
• Drives sales through excellent speed and service
• Maintains cash-handling policies and on-shift funds
• Manages orders, inventory, waste, and rotation
• Fosters Caribou values and guest connections

Skills

Restaurant experience

Customer service

Flexible schedule

18+ age

Education

High school diploma or GED

Valid driver's license

Job description

Caribou Coffee in Madison, WI is seeking an Assistant General Manager to grow into store leadership and help drive performance. This role partners with the General Manager to run the store, develop the team, and impact the community through exceptional guest experiences.

The AGM will lead by example, fostering a positive culture and focusing on sales, service, and operations while developing future leaders across the district and brand.