Growth-Focused Account Representative - Bonus Eligible

Monterey Financial Services, LLC; Oceanside (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus program

Job summary

Monterey Financial Services, LLC in Oceanside, California is seeking an Account Representative to help consumers take control of their finances with excellent service and negotiation skills. The role emphasizes reliability, communication, and problem solving in a fast-paced environment.

You will handle account questions, negotiate payments, and ensure compliance with company policies. A monthly performance-based bonus opportunity complements the hourly pay.

Qualifications

• High school diploma or equivalent required.
• Customer service or call center experience preferred but not required.
• Reliable, eager to learn, and able to work in a fast-paced environment.

Responsibilities

• Assist consumers with account questions and adjustments.
• Negotiate and process payments on delinquent accounts.
• Understand and adhere to MFS and Client policies and procedures.
• Other duties as assigned.

Skills

Excellent communication

Customer service

Time management

Multitasking

Proficient computer skills

Problem solving

Basic math

Active listening

Education

High school diploma or equivalent

Job description

Monterey Financial Services, LLC in Oceanside, California is seeking an Account Representative to help consumers take control of their finances with excellent service and negotiation skills. The role emphasizes reliability, communication, and problem solving in a fast-paced environment.

You will handle account questions, negotiate payments, and ensure compliance with company policies. A monthly performance-based bonus opportunity complements the hourly pay.