Growth-Focused Account Director, SaaS Expansion

AudioEye; United States; À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive compensation and equity

Weekly family meal

401K, medical, dental, and vision

Flexible PTO

Holidays incl. Juneteenth, MLK Day and

Remote work stipend

Résumé du poste

AudioEye is seeking an Account Director to drive growth across mid-tier accounts, boosting NRR and GRR through upselling and cross-sells. You’ll own quarterly revenue targets, manage expansion pipelines, and partner with Customer Success to ensure client success and strong retention.

You will lead expansion conversations, forecast accurately, and collaborate with Product, Sales, and Service Delivery to deliver value. Experience in SaaS expansion and data-driven strategy is required.

Qualifications

• 3+ years in mid-market/enterprise expansion sales in SaaS/B2B.
• Proven ability to identify, lead, and close renewals and upsells.
• Strong cross-functional collaboration and strategic communication.
• Excellent pipeline management and forecast accuracy.
• Data-driven with ability to spot trends and insights.

Responsabilités

• Own expansion revenue targets for assigned tier 2 accounts.
• Manage expansion pipeline across quarters with forecasting in HubSpot/Domo.
• Meet weekly with CSMs to review health, risks, expansion.
• Lead expansion conversations: discovery, value-sell, pricing, closing.
• Partner with Customer Experience Leader on renewals with growth.
• Collaborate with Product, Sales, Service Delivery, and CS to execute sold solutions.
• Share insights with CSMs to spot expansion potential.
• Surface blockers or trends impacting growth.
• Stay current on product updates and competitive positioning.

Connaissances

Expansion sales

SaaS

NRR GRR

Forecasting

CRM hygiene

Cross-functional

Renewals

Strategic selling

Description du poste

AudioEye is seeking an Account Director to drive growth across mid-tier accounts, boosting NRR and GRR through upselling and cross-sells. You’ll own quarterly revenue targets, manage expansion pipelines, and partner with Customer Success to ensure client success and strong retention.

You will lead expansion conversations, forecast accurately, and collaborate with Product, Sales, and Service Delivery to deliver value. Experience in SaaS expansion and data-driven strategy is required.