Growth Enablement Specialist

Caché Global; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Caché Global is seeking a Growth Enablement Specialist to drive CRM accuracy, sales support, and proposals. You will coordinate RFQs, track pre-award samples, and maintain dashboards to enable Growth, Sales, and Marketing teams.

The role requires 3–5 years of relevant experience and advanced HubSpot proficiency. Expect to manage workflows, collaborate across departments, and travel about 30% domestically and internationally.

Qualifications

• 3–5 years of relevant experience in Growth Operations or similar roles.
• Advanced HubSpot proficiency and strong CRM data management.
• Proficiency with Microsoft Office tools and PDF/document management.
• Excellent organization, accuracy, and deadline discipline.
• Strong written and verbal communication; proactive risk escalation.
• Experience in a high-value B2B setting is preferred.
• Valid passport and driver’s license; travel ~30% domestically and internationally.
• Able to work effectively in Eastern Time Zone hours.

Responsibilities

• Maintain accurate CRM data and dashboards; ensure data quality.
• Coordinate RFQs, bids, and proposal records; align with deadlines.
• Support pre-award sample tracking across multiple teams.
• Develop weekly/monthly Growth dashboards and forecasts.
• Maintain CRM workflows and automation; train users on standards.
• Produce and organize capability decks and sales materials.

Skills

CRM data management

Cross-functional coordination

Stakeholder communication

Project coordination

Tools

HubSpot CRM

Outlook

Excel

PowerPoint

Word

PDF tooling

Job description

Approximately 30%, including international travel

Experience

3–5 years relevant experience

ASAP

Position Purpose

The Growth (Sales) Enablement Specialist is a commercially focused support role that provides the systems, coordination, reporting, and follow-through required for Caché’s Growth function to operate efficiently. The role supports Business Development, Sales, and Marketing by maintaining reliable CRM and pipeline information, coordinating RFQs and proposals, tracking pre-award samples, supporting sales enablement, and improving recurring workflows.

Key Responsibilities

• Maintain accurate account, contact, project, lead, and opportunity records in HubSpot, including approved stages, required fields, naming conventions, ownership, activities, next steps, and lead sources.
• Monitor overdue tasks, inactive opportunities, incomplete records, pipeline movement, conversion rates, pipeline coverage, average deal value, sales cycle, and win rate.
• Prepare weekly and monthly dashboards, Growth scorecards, sales forecast support, and Board reporting for Associate Director review.
• Maintain CRM workflows, reminders, automations, data enrichment, HubSpot/Outlook connectivity, user training, and compliance with CRM standards.

2. Proposal & Bid Coordination

• Receive and record RFQs, tenders, and pricing requests; create CRM opportunities and internal bid records; confirm scope, submission requirements, deadlines, and formats.
• Organize tender documents and internal RFQ packages; maintain the bid calendar, responsibility matrix, RFI/clarification logs, and required inputs and deadlines.
• Monitor upstream estimating and proposal progress, coordinate bid-review meetings, follow up on missing information, and perform proposal quality checks before Associate Director approval.
• Coordinate approvals and submission logistics; maintain quotation, clarification, revision, bid-status, and post-bid records, including win/loss outcomes.

3. Pre-Award Sample Coordination

• Maintain the centralized pre-award sample tracker and coordinate sample requirements across Design, Procurement, Estimating, Operations, suppliers, factories, and other stakeholders.
• Support with sample tracking through sourcing, production, internal review, shipment, delivery, client review, approval, rejection, or revision; maintain supporting photographs and documentation.
• Monitor deadlines and elevate delays, sourcing issues, shipment risks, or overdue approvals that could affect bids, close plans, or anticipated awards.
• Coordinate transfer of approved sample information to the post-award team.
• Coordinate client and internal meetings, including EQS and bid-review meetings, and support tender-document intake.
• Maintain capability decks, sector/market presentations, product and service sheets, case studies, proposal templates, account-planning tools, close-plan tools, discovery guides, scripts, and credentials.
• Prepare agendas and supporting materials for pipeline, forecast, bid, and opportunity reviews; record decisions, owners, deadlines, and follow-up actions.
• Document Growth procedures and sales workflows; identify bottlenecks, reduce duplicate work, and recommend improvements to handoffs, templates, systems, reporting, and automation.

Primary Outputs

• Clean and reliable CRM database; pipeline dashboard; forecast support; weekly Growth scorecard; activity, conversion, lead-source, pipeline-coverage, and stalled-opportunity reports.
• Bid and proposal calendar; internal RFQ packages; bid responsibility matrix; submission checklist; proposal package; RFI/clarification tracker; revision log; bid-status and win/loss reporting.
• Pre-award sample tracker; shipment/delivery records; sample approval and revision log; weekly sample-status and risk/escalation reporting; organized supporting documentation.
• Sales toolkit; current capability deck; sector and market presentations; case-study/project-reference library; proposal, discovery, account-planning, and close-plan templates; commercial onboarding materials.

Candidate Requirements

• 3–5 years of relevant experience in Growth Operations, Sales Operations, Business Development coordination, proposal/bid coordination, sales enablement, project coordination, or a comparable support role.
• Advanced HubSpot proficiency is mandatory, including strong working knowledge of CRM data management, pipelines, reporting, dashboards, workflows, automation, and user compliance.
• Strong proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and PDF/document-management tools.
• Exceptional organization, accuracy, follow-through, deadline management, and ability to coordinate multiple stakeholders without direct authority.
• Strong written and verbal communication; comfortable requesting missing information, enforcing deadlines, and escalating risk professionally.
• Experience in a project-based, consultative, high-value B2B environment preferred; hospitality, design, FF&E, real estate, manufacturing, or related sectors are beneficial.
• Valid passport and driver’s license required; ability to travel domestically and internationally approximately 30% of the time.
• Ability to work effectively within Eastern Time Zone business hours; Eastern Time Zone location preferred.