Growth Operations Manager (HubSpot), Carey & Co

Carey & Co., LLC; Yorktown (VA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Job summary

Carey & Co. LLC is seeking a hands-on Growth Operations Manager to own our HubSpot CRM, govern data quality, and scale processes as we grow across multiple firms. You will bridge sales, marketing, and business development, turning data into actionable reporting and automations.

The role reports to the Director of Growth and emphasizes building scalable CRM workflows, dashboards, and integrations, while supporting ongoing marketing and sales initiatives in a fully remote environment.

Qualifications

• Hands-on HubSpot administration across sales and marketing.
• Track record of CRM data quality improvement and reliable pipelines.
• HubSpot certifications preferred.

Responsibilities

• Own CRM governance and data hygiene for HubSpot; manage forms, workflows, lists, notifications, and object associations.
• Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team.
• Build dashboards and reports on new business, wins/losses, cross-sell opportunities, pipeline activity, and forecasting metrics.
• Support setup and tracking of email campaigns, segmentation, automated workflows, and event promotion in HubSpot; manage integrations & data enrichment.
• Translate sales/marketing needs into practical CRM workflows and standardize processes across firms to reduce manual work through automation.
• Serve as internal HubSpot expert, troubleshoot issues, document system usage, and aid adoption through training resources.
• Coordinate with external CRM/Marketing Tech vendors and recommend improvements to support growth.

Skills

HubSpot administration

CRM governance

Pipeline design & management

Data quality & reporting

Cross-functional collaboration

Automation & workflows

Dashboard development

Vendors & integrations

Tools

HubSpot Marketing Hub

HubSpot Sales Hub

LinkedIn prospecting tools

Job description

Carey & Co Location: Remote (U.Classification: Full-time, salaried (exempt)

Our mission is to empower nonprofit organizations by streamlining administrative functions, ensuring financial clarity, and supporting operational excellence.

We are seeking a hands-on Growth Operations Manager to own our HubSpot CRM and scale it as we grow across multiple firms. Reporting to the Director of Growth, this individual contributor role builds the processes that support our growth and turns our data into useful reporting. The role acts as the bridge between sales, marketing, and business development, so the team can rely on both the data and the process.

Responsibilities

• HubSpot Administration & Data Quality: Own CRM governance and data hygiene, including forms, workflows, lists, notifications, and object associations; Lead Pipeline Management: Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team, including website forms routing into HubSpot.
• Build executive and team dashboards and reports on new business, wins and losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting metrics.
• Marketing Operations Support: Support the setup and tracking of email campaigns, segmentation, automated workflows, and webinar and event promotion in HubSpot; Integrations & Prospect Data: Connect LinkedIn and prospect research, enrichment, and outreach tools to HubSpot, and vet prospect data before it enters the CRM.
• Translate sales and marketing needs into practical CRM workflows, standardize processes across multiple firms, and reduce manual work through automation.
• HubSpot Expert & User Support: Serve as the internal HubSpot expert, troubleshoot user issues, document how the system works, and help the team adopt HubSpot using its available training resources.
• Coordinate with outside CRM and marketing technology vendors, and recommend system improvements that keep pace with our growth.
• 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.

Qualifications

• Hands-on HubSpot administration across sales and marketing; experience with Professional-tier Marketing, Sales, and Service Hubs preferred.
• Track record improving CRM data quality and building dependable pipelines, workflows, and reports.
• HubSpot certifications preferred.
• Experience standardizing processes across multiple business entities, or integrating LinkedIn, prospecting, or enrichment tools with HubSpot, a plus.

Ownership of a CRM that sales, marketing, and leadership rely on every day.

Fully remote, flexible work environment.

If you’re a HubSpot expert who likes turning complex data into systems people trust, we’d love to hear from you!

We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.