Growth-Driven Service Repair Technician II

MKS Inc.; Wilmington (MA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Discretionary annual bonus

Health insurance

401(k) with company match

Life and disability insurance

11 paid holidays

Sick time

15 paid vacation days

6 weeks parental leave

Adoption assistance

Tuition reimbursement

Job summary

MKS Instruments is seeking a Service Support Technician 2 in Wilmington, MA area. You will perform repairs to meet customer demands on time and work closely with the service team and cross-functional partners to support growth and career development.

You will diagnose, repair, and test electronic assemblies, build or repair products per process details or service bulletins, and address hardware and systems issues.

Qualifications

• High school diploma required.
• 3–5 years of maintenance repair in a manufacturing environment.
• Proficiency with MS Excel for data analysis and presentation.
• Prior experience with Oracle, SAP, or other system software.
• Willingness to work with diverse teams and demonstrate a cooperative, team-first attitude.
• Able to lift up to 40lbs.

Responsibilities

• Perform repairs and upgrades on assigned product line(s).
• Build/repair products per Process Details and Service Bulletins or from approved samples.
• Remove and replace defective or damaged electronic assemblies.
• Diagnose mechanical, hardware, and systems failures using established procedures.
• Test and evaluate to sub-assembly level.

Skills

MS Excel for data analysis

Team collaboration

Ability to lift up to 40lbs

Education

High school diploma

Tools

Oracle

SAP

Job description

MKS Instruments is seeking a Service Support Technician 2 in Wilmington, MA area. You will perform repairs to meet customer demands on time and work closely with the service team and cross-functional partners to support growth and career development.

You will diagnose, repair, and test electronic assemblies, build or repair products per process details or service bulletins, and address hardware and systems issues.