Growth-Driven Quick Lane Service Advisor

Kendall Ford Inc; Meridian (ID); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Career path development

Paid time off

Insurance: medical, dental, vision

Life insurance

401(k) plan

Accident and illness coverage

Job summary

Kendall Auto Group is seeking a Quick Lane Service Advisor for Kendall Ford of Meridian. This role involves engaging with customers and technicians to identify and sell repair and maintenance services in a fast-paced Quick Lane environment.

You will verify workmanship, research vehicle history, enter customer data, and coordinate service appointments using phone, email and chat systems. Prior dealership experience is preferred, with excellent customer service as a core requirement.

Qualifications

• High level customer service experience
• Ability to manage multiple tasks
• Strong communication skills and time management

Responsibilities

• Interface with customers, technicians and sales staff to identify and sell vehicle repairs and maintenance
• Verify work performed and diagnose issues
• Input and maintain customer information and schedule service appointments
• Communicate with customers via telephone, email and chat systems
• Maintain organized workflow and document service history

Skills

Customer service

Time management

Communication

Sales recommendations

Job description

Kendall Auto Group is seeking a Quick Lane Service Advisor for Kendall Ford of Meridian. This role involves engaging with customers and technicians to identify and sell repair and maintenance services in a fast-paced Quick Lane environment.

You will verify workmanship, research vehicle history, enter customer data, and coordinate service appointments using phone, email and chat systems. Prior dealership experience is preferred, with excellent customer service as a core requirement.