Growth-Driven Inside Sales Specialist (Cincinnati)

IDN; Cincinnati (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

IDN is seeking an Inside Sales Representative in Cincinnati, OH to drive branch sales, cultivate lasting customer relationships, and support branch operations. The role emphasizes exceptional customer service, proactive account development, and retention while maintaining operational excellence within Cincinnati and the surrounding region.

The successful candidate will work closely with branch staff and the local Outside Sales representative, handling customer inquiries, orders, and warehouse

Qualifications

• 1 to 3 years Inside Sales/ Customer Service experience (distribution industry preferred).
• Strong computer skills and ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office products and Excel.

Responsibilities

• Assisting customers by phone and in person, including walk-in traffic.
• Use the computer system to provide price/availability information and process orders.
• Support warehouse operations and handle stock orders, promotions, returns.
• Make outbound calls to grow the local business and nurture customer relationships.

Skills

Customer service

Team player

Verbal communication

Organizational skills

Multi-tasking

Tools

Microsoft Office

Excel

CRM software

Job description

IDN is seeking an Inside Sales Representative in Cincinnati, OH to drive branch sales, cultivate lasting customer relationships, and support branch operations. The role emphasizes exceptional customer service, proactive account development, and retention while maintaining operational excellence within Cincinnati and the surrounding region.

The successful candidate will work closely with branch staff and the local Outside Sales representative, handling customer inquiries, orders, and warehouse