Growth-Driven Front Desk CSR - Auto Collision Office

B Street Collision; Overland Park (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bonus potential

Benefits package

Work-life balance

Paid training & growth

Job summary

B Street Collision in Overland Park, KS is seeking a Customer Service Representative to welcome clients, route them to the right staff, and manage scheduling and updates on vehicle progress. You’ll handle payments and perform admin duties, contributing to a smooth, team-based repair process in a growing company.

The role emphasizes computer proficiency, reliability, and the ability to multitask in a busy shop environment, with a Monday–Friday schedule and strong growth opportunities within the

Qualifications

• Must be able to work Monday–Friday, 7:30 AM–5:30 PM.
• Proficient with computers and basic admin tasks.
• Ability to prioritize and complete tasks efficiently.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers.
• Distribute customers coming in to the appropriate staff.
• Schedule appointments.
• Update customers with vehicle updates.
• Receive payments.
• Handle various admin tasks including answering and routing calls and scanning documents.

Skills

Customer service

Computer skills

Time management

Organizational skills

Multitasking

Job description

B Street Collision in Overland Park, KS is seeking a Customer Service Representative to welcome clients, route them to the right staff, and manage scheduling and updates on vehicle progress. You’ll handle payments and perform admin duties, contributing to a smooth, team-based repair process in a growing company.

The role emphasizes computer proficiency, reliability, and the ability to multitask in a busy shop environment, with a Monday–Friday schedule and strong growth opportunities within the