Front Desk Receptionist

B Street Collision; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Top industry pay

Full benefits package

Work life balance

Paid training & growth

Job summary

B Street Collision in Omaha, NE is seeking a friendly CSR to greet customers, route inquiries to staff, schedule appointments, and update customers on vehicle progress.

You will handle payments, perform essential admin tasks, and contribute to a team that values training, growth, and work-life balance. Benefits include medical, dental, vision, 401K, and paid holidays.

Qualifications

• Experience in customer service preferred.
• Ability to greet and assist customers professionally.
• Comfort with basic admin tasks and handling payments.

Responsibilities

• Greet customers and direct them to the appropriate staff.
• Schedule appointments and update customers on vehicle progress.
• Receive payments and perform basic admin tasks including calls and scanning documents.

Skills

Customer service

Scheduling appointments

Computer skills

Multitasking

Job description

B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company. With 16locations and counting, we’re committed to growth, training, and promoting from within.

What makes us different?

• A unique, team-based repair process
• OEM ONLY auto body parts
• A culture built on teaching, support, and long-term career growth

If you’re looking for a place to build your career and get your foot in the door with a company that truly invests in its people, this is your chance.

WHAT'S IN IT FOR YOU?

• TOP INDUSTRY PAY $17- $23 Hourly pay with potential for $400 monthly bonus
• FULL BENEFIT PACKAGE Medical, Dental, Vision coverage, Life Insurance. 401K Option and a Health Savings Account with B Street contribution
• WORK LIFE BALANCE Paid Holidays, Vacation and Sick Time
• PAID TRAINING and Potential for Growth within the Company

The CSR role at B Street Collision is not your traditional customer service job!

• Greet customers
• Distribution of customers coming in office to appropriate staff
• Scheduling appointments
• Updating customers with vehicle updates
• Receive payments
• Various admin tasks including answering and routing incoming calls and scanning document

Here are our non-negotiables:

• Maintain a Monday – Friday 7:30AM - 5:30PMshift
• Working behind a computer for an extended period of time and occasional need to leave desk to complete administrative tasks.
• Computer savvy
• Able to prioritize and complete tasks

We'll keep your inquiry and our conversations confidential from your current employer, regardless of the outcome.

Learn more about our company and culture by visiting our website at www.bstreetcollision.com