Front Desk Receptionist

B Street Collision Center; Overland Park (KS); On-site; USD 48,712,000 - 65,904,000; Full time

Benefits offered by this job

Hourly pay with bonus

Benefits package

Paid time off

Paid training and growth

Job summary

B Street Collision Center is seeking a Customer Service Representative to welcome customers, route inquiries to the right staff, schedule appointments, and provide timely vehicle updates. You’ll also handle payments and perform various administrative tasks to keep the front desk efficient.

We offer a competitive hourly pay range with potential monthly bonuses, comprehensive benefits, paid holidays and vacation, and paid training to support growth within the company.

Qualifications

• Greet customers and provide courteous service.
• Ability to work with computer systems and routing tasks.
• Prioritize tasks and manage administrative duties efficiently.

Responsibilities

• Greet customers
• Distribute customers to appropriate staff
• Schedule appointments
• Update customers with vehicle updates
• Receive payments
• Administrative tasks including answering and routing calls and scanning documents

Skills

Customer service

Computer literacy

Prioritization

Job description

B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company. With 16locations and counting, we’re committed to growth, training, and promoting from within.

What makes us different?

• A unique, team-based repair process
• OEM ONLY auto body parts
• A culture built on teaching, support, and long-term career growth

If you’re looking for a place to build your career and get your foot in the door with a company that truly invests in its people, this is your chance.

WHAT'S IN IT FOR YOU?

• TOP INDUSTRY PAY $17- $23 Hourly pay with potential for $400 monthly bonus
• FULL BENEFIT PACKAGE Medical, Dental, Vision coverage, Life Insurance. 401K Option and a Health Savings Account with B Street contribution
• WORK LIFE BALANCE Paid Holidays, Vacation and Sick Time
• PAID TRAINING and Potential for Growth within the Company

The CSR role at B Street Collision is not your traditional customer service job!

• Greet customers
• Distribution of customers coming in office to appropriate staff
• Scheduling appointments
• Updating customers with vehicle updates
• Receive payments
• Various admin tasks including answering and routing incoming calls and scanning document

Here are our non-negotiables:

• Maintain a Monday – Friday 7:30AM - 5:30PMshift
• Working behind a computer for an extended period of time and occasional need to leave desk to complete administrative tasks.
• Computer savvy
• Able to prioritize and complete tasks

We'll keep your inquiry and our conversations confidential from your current employer, regardless of the outcome.
Learn more about our company and culture by visiting our website at www.bstreetcollision.com