Growth-Driven Customer Care Coach

Serenity Healthcare; Frisco (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision coverage

10 PTO days (15 after the first year)

10 paid holidays each year

401(k) retirement program

Job summary

A supportive healthcare organization seeks Customer Care Coaches to help individuals progress and feel supported. The role requires 2+ years of professional experience, a positive attitude, and clear interpersonal communication. Coaches will guide individuals through personalized sessions, tracking their progress and creating a supportive environment. Benefits include 90% employer-paid health coverage, PTO, and 401(k) plans. This is an opportunity to make meaningful impacts on people's lives while enjoying strong career advancement prospects.

Qualifications

• 2+ years of full-time professional experience demonstrating reliability and strong work ethic.
• Strong interpersonal skills with a naturally positive, people-focused attitude.
• Clear communication skills both in person and in writing.
• Willingness to learn, grow, and accept feedback.
• Authorization to work in the United States.

Responsibilities

• Work one-on-one with individuals throughout the day.
• Guide participants through scheduled sessions using specialized program tools.
• Help individuals stay motivated and engaged.
• Prepare daily plans for participants.
• Track progress and update internal records.
• Create a calm, welcoming environment.

Skills

Interpersonal skills

Positive attitude

Clear communication

Reliability

Job description

A supportive healthcare organization seeks Customer Care Coaches to help individuals progress and feel supported. The role requires 2+ years of professional experience, a positive attitude, and clear interpersonal communication. Coaches will guide individuals through personalized sessions, tracking their progress and creating a supportive environment. Benefits include 90% employer-paid health coverage, PTO, and 401(k) plans. This is an opportunity to make meaningful impacts on people's lives while enjoying strong career advancement prospects.