Growth-Driven CSR: Build Relationships & Impact

Josh Benton - State Farm Insurance Agent; Cary (NC); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Josh Benton - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and help customers with their insurance needs. You will work with a close-knit team to grow client relationships and support community members.

This role emphasizes initiative, clear communication, and reliability. You will make outbound calls, maintain accurate records, and participate in ongoing training to advance within a friendly, performance‑oriented agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Job description

Josh Benton - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and help customers with their insurance needs. You will work with a close-knit team to grow client relationships and support community members.

This role emphasizes initiative, clear communication, and reliability. You will make outbound calls, maintain accurate records, and participate in ongoing training to advance within a friendly, performance‑oriented agency.