Growth-Driven CSR | Build Relationships & Career Path

FASTSIGNS of West Metro, MN; Beckley (WV); On-site; USD 24,000 - 50,000; Full time

Job summary

FASTSIGNS is hiring a Customer Service Representative to serve as the initial contact for current and prospective customers. You will interact via email, telephone, in-person visits, and at customer locations to build long-term relationships and convert prospects into clients.

Ideal candidates are outgoing, responsive, eager to learn, and able to gather requirements, prepare estimates, and support timely delivery of orders. This role offers career growth in the dynamic sign industry.

Qualifications

• Outgoing, responsive, eager to learn and able to build relationships.
• Great listening, documentation and organizational skills are valued.

Responsibilities

• Be the first contact with current and prospective customers via email, phone, in-person, and at their business location.
• Help customers solve problems by offering advice and consultation and translate inquiries into finished orders.

Skills

People skills

Communication

Customer service

Job description

FASTSIGNS is hiring a Customer Service Representative to serve as the initial contact for current and prospective customers. You will interact via email, telephone, in-person visits, and at customer locations to build long-term relationships and convert prospects into clients.

Ideal candidates are outgoing, responsive, eager to learn, and able to gather requirements, prepare estimates, and support timely delivery of orders. This role offers career growth in the dynamic sign industry.