Growth-Driven Call Center Manager | Flexible Hours

Energy Innovation Corp; Covington (KY); Sur place; USD 93 000 - 149 000; Plein temps

Résumé du poste

Baker Tilly in Covington, KY is seeking a Call Center Manager-leaning marketer to connect creative to closed deals. The role centers on transforming customer insights into sharp campaign briefs and ensuring messaging consistency from local billboards to direct outreach.

You will drive upsell and renewal conversations with existing Baker Tilly accounts and manage key Kentucky relationships. The position offers opportunities to test copy, optimize landing pages, and build conversion funnels.

Qualifications

• Experience turning customer insights into concise, effective campaign briefs.
• Ability to multitask across multiple campaigns and channels.
• Strong pattern recognition across sales/marketing projects.
• Growth mindset: uses feedback to improve programs and outcomes.
• Ability to surface risks and act proactively to mitigate them.

Responsabilités

• Translate customer insights into sharper campaign briefs.
• Maintain consistent messaging from Covington, KY billboards to cold DMs.
• Drive upsell and renewal conversations with existing Baker Tilly accounts.
• Hold the KY number and relationships that make it real.
• Test three subject lines, identify winners, and scale the best.
• Design landing pages and conversion funnels that turn traffic into customers.

Connaissances

Campaign management

Multitasking

Pattern recognition

Growth mindset

Risk awareness

Description du poste

Baker Tilly in Covington, KY is seeking a Call Center Manager-leaning marketer to connect creative to closed deals. The role centers on transforming customer insights into sharp campaign briefs and ensuring messaging consistency from local billboards to direct outreach.

You will drive upsell and renewal conversations with existing Baker Tilly accounts and manage key Kentucky relationships. The position offers opportunities to test copy, optimize landing pages, and build conversion funnels.