Senior Call Center Manager – Remote Options + Equity

Energy Innovation Corp; Canton (OH); Hybrid; USD 77,000 - 118,000; Full time

Benefits offered by this job

Equity

Mentorship program

Flexible remote options

Job summary

Coca-Cola in Canton, OH is seeking a Call Center Manager to drive outcomes through sales marketing initiatives. You will translate customer insights into sharper campaigns, script webinars, and manage sponsorships and lead-capture programs across Canton.

You will set KPI targets tied to revenue, retention, and CAC, lead weekly cadences for reps, and bridge Cold Calling reporting to the CMO. Flexible remote options with growth opportunities.

Qualifications

• Solid understanding of sales marketing best practices and industry standards.
• The reflex to surface risk before it surfaces itself.
• The kind of curiosity that reads the docs before asking.
• An appetite for ownership that scales with the stakes.

Responsibilities

• Script the webinar that fills the sales marketing top of funnel.
• Translate customer insights into sharper campaign briefs.
• Manage event sponsorships and lead-capture programs across Canton, OH.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Show up at Canton, OH networking nights with a reason to follow up.
• Set the weekly cadence that keeps Coca-Cola reps accountable.
• Bridge Cold Calling reporting and the story your CMO needs to hear.

Skills

Sales marketing

Risk detection

Curiosity

Ownership mindset

Job description

Coca-Cola in Canton, OH is seeking a Call Center Manager to drive outcomes through sales marketing initiatives. You will translate customer insights into sharper campaigns, script webinars, and manage sponsorships and lead-capture programs across Canton.

You will set KPI targets tied to revenue, retention, and CAC, lead weekly cadences for reps, and bridge Cold Calling reporting to the CMO. Flexible remote options with growth opportunities.