Growth‑Driven Branch Manager – Retail Banking

M&T Bank Corporation; Burlington (VT); On-site; USD 62,000 - 104,000; Full time

Job summary

M&T Bank Corporation in South Burlington, Vermont is seeking a Branch Manager to lead a customer-focused team, drive annual sales, and manage branch profitability. The role emphasizes relationship-building with customers and the local community, coaching staff, and ownership of customer issues.

Qualified candidates will have a Bachelor’s degree or 4+ years of relevant experience, 3+ years sales, and 2+ years of managerial experience, plus licensing requirements and bilingual Spanish preferred.

Qualifications

• Bachelor’s degree, OR, in lieu of degree, Four (4) years’ relevant experience.
• Minimum three years sales experience.
• Minimum two years’ managerial experience or proven leadership abilities.
• Life/Accident and Health Insurance licensing required within 18 months of entry into position.
• Note: branch provides training for licensing within 6 months.
• M&T Business Banking Specialist within 18 months of hire.
• Demonstrated strong knowledge of Business Banking products, services and client relationship management.
• M&T Way Certified Precision Leadership
• Certified Bi-lingual/Spanish preferred.
• Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
• Experience with Internet and email preferred.

Responsibilities

• Lead the branch team to achieve annual sales and profitability goals.
• Establish and maintain federal registration requirements (SAFE Act) for the branch.
• Stay current on operational, product, and system changes; demonstrate risk management decisions.
• Manage licensing requirements and participate in licensing activities as needed.
• Grow the business through proactive sales and outside calling activities.
• Build productive partnerships with bank areas to resolve customer and employee issues.
• Take full ownership of customer issues until completely resolved.

Skills

Sales experience

Leadership

Customer service

Relationship building

Coaching

Bilingual Spanish

Education

Bachelor’s degree

Tools

Microsoft Office

Internet & Email

Job description

M&T Bank Corporation in South Burlington, Vermont is seeking a Branch Manager to lead a customer-focused team, drive annual sales, and manage branch profitability. The role emphasizes relationship-building with customers and the local community, coaching staff, and ownership of customer issues.

Qualified candidates will have a Bachelor’s degree or 4+ years of relevant experience, 3+ years sales, and 2+ years of managerial experience, plus licensing requirements and bilingual Spanish preferred.