Growth-Driven Branch Manager (Banking)

City of Lincoln; Franklin (NH); On-site; USD 70,000 - 86,000; Full time

Job summary

Franklin Savings Bank seeks an experienced Branch Manager in Franklin, NH to lead the local office and serve customers with accuracy and professionalism. You will supervise branch staff, manage operations, drive sales of deposits and loans, ensure compliance with bank policies, and strengthen community relationships through active outreach and quality service.

The role requires strong leadership, coaching and a proven retail banking background; a high school diploma is required, with three years

Qualifications

• High School Diploma or equivalent is required.
• A minimum of three years retail sales or customer service experience with preference to experience in bank or similar setting.
• A proven record of supervisory experience is required.
• Good verbal and written communication skills.
• Must possess solid coaching skills to encourage individuals and teams to achieve success.
• Must exhibit strong customer orientation and be comfortable interacting with a diverse customer population. Must possess empathy and solid critical thinking skills, and a desire to do the right things for the customer.
• Maintain strong knowledge of bank products and services.

Responsibilities

• Execute activities that meet the sales and profit objectives for the office.
• As a participant in the Retail Banking RoadMap Incentive Plan, meet individual and branch performance expectations.
• When needed, serve as an active member of the customer service team, assess and handle customer’s banking needs, obtain and process customer/account information and transactions.
• Sell bank deposit and loan products and services; refer customers to appropriate business lines.
• Accountable for the sales performance of the branch and assigned personnel; review sales reports.

Skills

Customer service

Retail sales

Supervisory experience

Communication skills

Coaching skills

Bank products knowledge

Driver's license

Education

High School Diploma or equivalent

Job description

Franklin Savings Bank seeks an experienced Branch Manager in Franklin, NH to lead the local office and serve customers with accuracy and professionalism. You will supervise branch staff, manage operations, drive sales of deposits and loans, ensure compliance with bank policies, and strengthen community relationships through active outreach and quality service.

The role requires strong leadership, coaching and a proven retail banking background; a high school diploma is required, with three years