Growth‑Driven Automotive Service Advisor

Lhmford; Albuquerque, Northern (NM, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Job summary

Asbury Automotive Group in Albuquerque, NM, is seeking a Service Advisor who will greet customers, present repairs, and build rapport while adhering to manufacturer schedules. The role emphasizes accurate estimates, clear communication, and customer satisfaction.

You will estimate repairs, convey completion times, and support sales of maintenance products. The position requires strong customer service, phone and computer skills, and prior service-advisor experience.

Qualifications

• Experience as an automotive service advisor or in a service-writing role is preferred.
• Ability to present and explain repair options clearly to customers.
• Strong communication and interpersonal skills for customer rapport.

Responsibilities

• Greet customers and obtain pertinent vehicle information.
• Advise customers on care and maintenance per manufacturer specs.
• Generate accurate repair estimates and communicate timelines.
• Schedule service appointments and follow up to drive repeat visits.
• Maintain professionalism and comply with warranty guidelines.

Skills

Customer service

Communication skills

Sales skills

Tech knowledge

Job description

Asbury Automotive Group in Albuquerque, NM, is seeking a Service Advisor who will greet customers, present repairs, and build rapport while adhering to manufacturer schedules. The role emphasizes accurate estimates, clear communication, and customer satisfaction.

You will estimate repairs, convey completion times, and support sales of maintenance products. The position requires strong customer service, phone and computer skills, and prior service-advisor experience.