Growth-Driven Auto Service Advisor

Napleton Nissan; Calumet City (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products and services

Growth Opportunities

Job summary

Napleton River Oaks Hyundai is seeking a Service Advisor to act as the liaison between customers and technicians, presenting repair recommendations and communicating timelines clearly. In this role, you will write repair orders, estimate costs, and ensure customer satisfaction through transparent updates and friendly service.

With the Ed Napleton Automotive Group, you’ll join a family-owned network offering competitive pay as well as medical, dental, vision, 401k, paid time off, training, and

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and use dealership software.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check as required by policy.

Responsibilities

• Work with customers to ensure all vehicle maintenance needs are met.
• Write repair orders with transparent cost and time estimates.
• Provide timely, clear communication and keep customers updated throughout the process.
• Communicate with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize fixed operations technology to support service delivery.

Skills

Customer Service

Tech Savvy

Service Advisor Experience

Job description

Napleton River Oaks Hyundai is seeking a Service Advisor to act as the liaison between customers and technicians, presenting repair recommendations and communicating timelines clearly. In this role, you will write repair orders, estimate costs, and ensure customer satisfaction through transparent updates and friendly service.

With the Ed Napleton Automotive Group, you’ll join a family-owned network offering competitive pay as well as medical, dental, vision, 401k, paid time off, training, and