Smart Auto Service Advisor: Growth & Training

Napleton Auto Group; Hazelwood (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Pay Plans above industry standard!

Family Owned and Operated- 90+ years

Medical, Dental, and Vision Insurance

401k and additional benefits

Accrued Vacation Time

Discounts on products, services, and 


vehicles

Extensive and ongoing training with 


Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor for Napleton Hyundai of Hazelwood. You will be the liaison between customers and technicians, presenting repair recommendations and keeping the customer informed from intake to delivery.

We offer industry-leading pay plans, a family-owned culture with 90+ years in business, comprehensive medical, dental and vision insurance, a 401(k) plan, accrued vacation, vehicle discounts, and extensive training.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy – able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer Service

Tech Savvy

Automotive Service Experience

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor for Napleton Hyundai of Hazelwood. You will be the liaison between customers and technicians, presenting repair recommendations and keeping the customer informed from intake to delivery.

We offer industry-leading pay plans, a family-owned culture with 90+ years in business, comprehensive medical, dental and vision insurance, a 401(k) plan, accrued vacation, vehicle discounts, and extensive training.