Growth-Driven Assistant Store Manager | Leadership Path

Community Choice Financial Family of Brands; Moultrie (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Training program

Learning management system access

Cross-brand mobility

Educational reimbursement

401(k) plan with company match

Life and AD&D insurance

Discount marketplace

Job summary

TitleMax in Moultrie, GA is seeking an Assistant Store Manager to support customers with real financial needs and run daily store operations. You will build leadership skills through hands‑on experience in account management, customer outreach, and risk management.

The role emphasizes performance, growth, and internal promotion, with on‑the‑job training and cross‑brand opportunities across the brand network.

Qualifications

• Requires a high school diploma or equivalent.
• Minimum one year experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services and nurture customer relationships.
• Oversee account management and recovery processes, including collection calls.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide coaching and development to Customer Service Representatives.
• Maintain store operations including opening/closing procedures and vault management.
• Meet performance standards and participate in community events.

Skills

Customer service

Leadership

Communication

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax in Moultrie, GA is seeking an Assistant Store Manager to support customers with real financial needs and run daily store operations. You will build leadership skills through hands‑on experience in account management, customer outreach, and risk management.

The role emphasizes performance, growth, and internal promotion, with on‑the‑job training and cross‑brand opportunities across the brand network.